Blackout Frequency

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Effective Date: 6 May 2026

Blackout Frequency (“we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information collected through our website, ticketing platforms, social media pages, and event-related services.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with Blackout Frequency.

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1. Information We Collect

We may collect the following types of information:

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Personal Information

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This may include:

• Full name

• Email address

• Phone number

• Billing information

• Social media usernames

• Information submitted through forms, ticket purchases, giveaways, or mailing lists

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Technical Information

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When you use our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage data through cookies or analytics tools

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Event & Ticketing Information

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If you purchase tickets or register for events through third-party platforms such as Humanitix, additional information may be collected and processed by those services under their own privacy policies.

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2. How We Use Your Information

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We use collected information to:

• Process ticket purchases and event registrations

• Send event updates, lineup announcements, and important information

• Respond to enquiries and customer support requests

• Improve website functionality and user experience

• Manage competitions, giveaways, or promotions

• Promote future Blackout Frequency events and projects

• Maintain event safety and security where required

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We do not sell your personal information to third parties.

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3. Marketing Communications

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If you subscribe to our mailing list or opt into marketing communications, we may send:

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• Event announcements

• Presale information

• Merchandise releases

• Community updates

• Promotional offers

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You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails or by contacting us directly.

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4. Cookies & Analytics

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Our website may use cookies and analytics services to better understand website traffic and improve user experience.

Cookies may be used to:

• Remember user preferences

• Monitor website performance

• Analyse visitor behaviour

• Support advertising or social media integrations

You can disable cookies through your browser settings, though some parts of the website may not function correctly.

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5. Third-Party Services

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Blackout Frequency may use third-party services including:

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• Ticketing platforms

• Payment processors

• Email marketing providers

• Website hosting providers

• Social media platforms

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These services may collect and process your information independently under their own privacy policies. We recommend reviewing their policies before using those services.

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6. Data Security

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We take reasonable steps to protect personal information from:

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• Unauthorized access

• Misuse

• Loss

• Disclosure

• Alteration

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However, no internet-based system can be guaranteed to be completely secure.

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7. Age Restrictions

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Blackout Frequency events are generally intended for persons aged 18 years and over unless stated otherwise. We do not knowingly collect personal information from individuals under the age of 18.

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8. Access & Corrections

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You may request access to personal information we hold about you or request corrections where necessary by contacting us directly.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be published on this website with a revised effective date.

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10. Contact

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For privacy-related enquiries, contact:

Blackout Frequency
Email: blackoutfrequency@gmail.com
Instagram: @blackoutfrequency

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This Privacy Policy is intended to comply with applicable Australian privacy principles and laws where relevant.